The St. Regis Mardavall Mallorca Resort Announcements
An Invitation to St. Regis Aficionado
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For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
The hotel is compliant with ADA. ADA compliant guest rooms are available. TDD equipment is available on request. Please contact the concierge if additional equipment is required.
Alcoholic beverage service is restricted to those 18 years or older.
Check Acceptance Policy
Personal checks are not accepted.
Connecting Room Policy
The resort offers the convenience of hosting guests in connecting rooms, subject to availability. For reservations, please email firstname.lastname@example.org or email@example.com.
Early Departure Policy
In the event of early departure, the remaining duration of the reservation will be charged to the guest.
Extra Bedding Policy
A fee will apply for an extra bed, which is required for any additional guest aged 3 years and older. Most guest rooms and suites can accommodate only one extra bed. Grand Deluxe Garden View Rooms and Grand Deluxe Sea View Rooms have a maximum occupancy of two guests and cannot accommodate an extra bed. An Ocean Two Suite can accommodate up to two extra beds for its fifth and sixth guests.
Family Plan Policy
Please note that children aged 2 and under may sleep in existing room bedding at no additional charge. Children ages 3 to 12 will be charged a child supplement fee, and guests aged 12 and over will be charged as an adult. A maximum of one extra person is allowed. The kids plan for children aged from 3 to 12 includes an extra bed, Kids Club access, and a meal plan.
Gift Certificate Policy
To purchase a gift certificate, please contact the hotel directly.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
The resort is happy to arrange for late check-outs, subject to availability. Prior arrangements with the resort are strongly encouraged.
No pets are allowed in the resort.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
We are pleased to accept Visa, Mastercard, American Express and cash payments. We regret we cannot accept personal checks and credit card authorization for third party payment.
In case of request for full prepayment by third party the hotel requires bank transfer. For bank details please contact our reservation department.
Spa Pool Policy
Please note that if weather conditions do not allow the use of the outdoor children’s pool, children under the age of 16 years are allowed to use the indoor spa pool with parental supervision (not allowed in the sauna area). Children will only be able to use the spa pool from 10am to 12pm, except in the high season from early January to early May. After this time, children under 16 years of age are not permitted in Arabella Spa.
Please contact the resort for further information.
Guests staying at The St. Regis Mardavall Mallorca Resort on a half-board basis have the additional benefit of selecting between the six unique restaurants of three luxury hotels for lunch or dinner. We are happy to assist you with the organization of transportation to Castillo Hotel Son Vida and the Sheraton Mallorca Arabella Golf Hotel.
In accordance with Spanish Law, we regret that with the exception of the outdoor terraces, smoking is not allowed at The St. Regis Mardavall Mallorca Resort.
The resort requires a valid passport at check-in.